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Alissa International Automotive Company
It is a leading company in the field of selling Isuzu vehicles in all regions of the Kingdom of Saudi Arabia, and it serves the local market areas and has the privilege of selling Isuzu vehicles and after-sales services, as it was since 1985 limited to Riyadh only, but in 2020 AD and after several meetings with Isuzu Company, it obtained the rights of agency in the entire Kingdom of Saudi Arabia without specifying a specific geographical scope, and it has already started expanding to include its services to major cities such as Jeddah and Jizan, by opening two branches to sell cars and provide after-sales services, and this is planned to open additional branches during the year 2024 in the cities of Tabuk, Medina and Al-Ahsa. By opening two branches to sell cars and provide after-sales services and it is planned to open additional branches during the year 2024 in the cities of Tabuk, Medina and Al-Ahsa, which is one of the most modern facilities that follow the highest standards in meeting the needs of its customers, which makes it continue to grow the highest market share in the Saudi market for Isuzu dealers, which started from 2020 to exceed 50% during the year 2023, as this achievement is the highest in the history of Alissa International Automotive Company. From large corporate deals to retail sales, EGA is constantly endeavouring to ensure that all market requirements are met, which is why the company has secured several strategic contracts, including the supply of 3,400 vehicles to Saudi Electricity Company (SEC) by 2023. Customer service is at the forefront of everything it does, which is why the company went on to find new solutions to meet customer requirements from a full range of maintenance service packages and extended warranties, and also introduced the service of providing spare parts and maintenance by mobile trucks to help highlight the services provided through this professional system, and as a result, Alissa International’s market share increased from 25% to 55% in 2023 of Isuzu spare parts sales in the Saudi market, and the company received the ‘One Star’ award for its excellence in maintenance, the first Isuzu dealer to receive it in the Kingdom of Saudi Arabia.